Dr. Melis Esin Ülger attaches importance to the protection of the confidentiality of your personal information and in accordance with the Law No. 6698 on the Protection of Personal Data ("KVKK"), we would like to inform you about the purposes of processing your personal data, legal reasons, method of collection, to whom it can be transferred and the processes regarding the rights granted to you under the KVKK, taking into account the data security of patients and their relatives, due to the importance we attach to the protection of privacy, fundamental rights and freedoms.

1. Which Personal Data Do We Process?

In order to provide healthcare services to our patients, we collect various personal data in accordance with the principles and conditions within the scope of KVKK and other relevant legislation (Regulation on Private Hospitals, Regulation on Personal Health Data, Regulation on Private Health Institutions for Outpatient Diagnosis and Treatment, etc.). In order to provide healthcare services to our patients, the following data are collected by us from our patients, other healthcare institutions and organizations or patients' relatives in order to carry out medical diagnosis, examination, treatment and care services.

• Your Identity Information; your name, surname, Turkish ID number, driver's license, passport number or temporary Turkish ID number, place and date of birth, marital status, gender, insurance or patient protocol number, private health insurance or Social Security Institution data and other identity data that we can identify you.
• Your Contact Information; your address, telephone number, e-mail address and other contact data, your voice call records kept by customer representatives or patient services in accordance with call center standards, and your personal data obtained when you contact us via e-mail, letter or other means.
• Your Financial Information; your financial data such as your bank account number, IBAN number, credit card information, billing information.
• Camera and photo records kept for security purposes in case you visit our practice, your vehicle license plate number in case you benefit from parking lot and valet service, and your related photographs and camera records.
• Your closed circuit camera system image and recording during your visit to our practice.
• Your Health Information; your general and special quality personal data, especially personal health data obtained during the execution of all medical diagnosis, examination, treatment and care services and submitted by you; for example, your appointment and examination information, laboratory results, test results, check-up and prescription information, your data specified in the consent form in case of a medical intervention.
• Your survey, suggestion, satisfaction, thank you and complaint data, e-mail, website contact form, navigation information we obtain when using our website and mobile applications; your IP address, wi-fi information, browser information and medical documents, surveys, related registration and form information that you transmit with your own consent with the same system or other data you share when you contact us in other ways, private health insurance for the purpose of financing and planning of health services, etc. are your data.

2. For Which Purposes Do We Process Your Personal Data?

Your Personal and Sensitive Personal Data listed above;

• Basic Law No. 3359 on Health Services, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations, Law No. 6698 on the Protection of Personal Data, Public Hygiene Law No. 1593, Patient Rights Regulation, Private Hospitals Regulation, Outpatient Diagnosis and Treatment Regulation, Regulation on Personal Health Data and other relevant regulations,
• Protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, provision of all medical diagnosis, examination, treatment and care services, supply of medicines, consumables and specialized materials,
• Providing you with information about your appointment if an appointment is made; verification of your identity, billing; fast and accurate planning, management and monitoring of your transactions,
• Financial reconciliation with contracted institutions regarding the health services provided to you
  responding to the requests of public institutions and organizations in accordance with the legislation,
• Measuring patient satisfaction and increasing patient satisfaction after you receive health services, responding to all your questions and complaints, and contacting you to inform you about our services,
• Development, monitoring and fulfillment of quality processes and activities,
• Research and analyze your use of healthcare services to improve the services we provide,
• Participation in campaigns and providing campaign information by the relevant departments through all kinds of communication

WITH AIMS To be processed, recorded, stored, preserved, classified and to provide information to prosecutors' offices, courts, all kinds of judicial authorities, the General Directorate of Population, the Turkish Medical Association and the Pharmacists' Association, relevant public officials, upon request and in accordance with the legislation, in matters related to public security and in legal disputes that may arise, when necessary, to authorized public institutions and organizations within the scope of the purposes stated above, to the institutions and organizations sent in case of referral, to the health institutions and organizations, laboratories, business partners, private insurance companies, law offices, financial advisors, all our consultants within the third parties we receive consultancy. I have been informed about this in detail.

3. What are the Methods of Collecting Your Personal Data and the Legal Grounds for Collecting Your Personal Data?

Your above-mentioned personal data are subject to the provisions of Articles 5 and 6 of Law No. 6698;

• It is clearly stipulated in the law,
• Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract,
• It is necessary for the protection of the life or physical integrity of the person who is unable to disclose his/her consent due to actual impossibility or whose consent is not legally valid,
• It is mandatory for the data controller to fulfill its legal obligation,
• It is mandatory for the legitimate interest of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject,
• Within the scope of the purposes specified in this Clarification Text for the protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing;

1. a) To comply with the law and the rules of honesty,
2. b) Accurate and, where necessary, up to date,
3. c) With specific, explicit and legitimate purposes,
4. d) In connection with, limited and proportionate to the purpose for which they are processed,
5. e) It will be processed, recorded, stored, preserved, classified and transferred by automatic means (e.g. camera recordings) or non-automatic means (e.g. forms filled out by you) provided that they are part of any data recording system, in order to be kept for the period stipulated in the relevant legislation or for the period required for the purpose for which they are processed. Identity and contact data of our patients and potential patients will be processed for the purposes of advertising, campaigns, promotions and sending commercial electronic messages based on their explicit consent. Photographs and video images of our patients based on their explicit consent; It will be processed in order for the practice / doctor to carry out advertising and promotional activities, can be used on the boards and screens of the practice, and will be transferred to social media accounts and websites whose servers are located abroad.

4. What Are Your Rights Regarding the Processing of Personal Data and How Can You Access These Rights?

Your Rights Regarding the Protection of Personal Data

The relevant patient/service recipient who approves this Clarification Text in accordance with the Law and relevant legislation;

• Learn whether their personal data is being processed,
• Request information regarding the processing of personal data,
• Access to and request for personal health data,
• To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom personal data are transferred domestically or abroad,
• To request correction of personal data in case of incomplete or incorrect processing,
• Request deletion or destruction (anonymization) of personal data,
• In the event that their personal data are incomplete or incorrectly processed, to request that third parties to whom their personal data are transferred be notified of the transactions regarding the correction of these and/or the deletion or destruction of their personal data,
• Object to the occurrence of a result to your detriment by analyzing the processed data of the person exclusively through automated systems,
• In case of damage due to unlawful processing of personal data, to demand compensation for the damage

  HAS THE RIGHT TO on the issue.

5. Contact and Application;

Pursuant to Article 5 of the "Communiqué on the Procedures and Principles of Application to the Data Controller" regarding your rights under the LPPD, you may submit your requests under the Law to "drmelisulger.com" by filling out the "Application Form Pursuant to the Law on the Protection of Personal Data" at the web address;

• "Caddebostan, Operator Cemil Topuzlu Cad. No:78 Kat:1 Apartment:10, 34728 Kadıköy/Istanbul" in person,
• He can send it through a notary public,
• "[email protected]" e-mail address with secure electronic or mobile signature, in writing to Dr. Melis Esin Ülger via her registered e-mail address or the electronic e-mail address registered in our system, or by using her registered electronic mail (KEP) address, secure electronic signature, mobile signature or the e-mail address previously notified to the data controller by the data subject and registered in the system of the data controller.
• It is submitted to your information within this Clarification Text that the personal data that will be subject to processing through all contact information provided to us will be shared with you as the personal data owner, and if the relevant contact information changes, it should be updated by informing us as the Data Controller.

Data Controller:

Dr. Melis Esin ÜLGER

Address:

Caddebostan, Operator Cemil Topuzlu Cad. No:78 Kat:1 Apartment:10, 34728 Kadıköy/Istanbul

"I have read, understood and accept this Clarification Text with my explicit consent."

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PATIENT NAME AND SURNAME - SIGNATURE